TERMS & CONDITIONS

Shipping Policy

Items posted within 7 days once payment is received.
All items are shipped by Australia Post.
All items wrapped in bubble wrap and boxed.
Combined post is offered, but will need to be calculated according to size of package, the weight of glass items and your postcode.
We endeavour to keep postage and handling costs to a minimum.
Postage charged in our shop is for within Australia only.
We will post outside Australia, please contact us prior to purchase so postage can be calculated.

Refunds and Returns

Extreme care is taken in creating the best possible glass creations.
Our photos form part of the description.
Please request insurance if required, as we will not be held responsible for the care of the item after it has left our possession.
We package in bubble wrap and box items.
We do not replace or give refunds if you have changed your mind about the purchase.
Goods will be replaced or a refund given if product is found to have a manufacturing fault. Goods to be returned to us in the same packaging as you received them. The customer pays for return postage.
If not totally satisfied with your purchase please contact Linda and I will do my best to rectify the situation.