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VOLCANIA ART GLASS

Australian handmade and bespoke art glass. 100% Australian Made & Owned.

TERMS & CONDITIONS

Shipping Policy

  • Items posted once payment is received.
  • All items are shipped by Australia Post.
  • All items wrapped in bubble wrap and boxed.
  • Combined post is offered, but will need to be calculated according to size of package, the weight of glass items and your postcode.
  • We endeavour to keep postage and handling costs to a minimum.
  • Postage charged in our shop is for within Australia only.
  • Excess postage charged through our shop for multiple items will be refunded.
  • We will post outside Australia, please contact us prior to purchase so postage can be calculated.

Refunds and Returns

  • Extreme care is taken in creating the best possible glass creations.
  • Our photos form part of the description.
  • Please request insurance if required, as we will not be held responsible for the care of the item after it has left our possession.
  • We package in bubble wrap and box items.
  • We do not replace or give refunds if you have changed your mind about the purchase.
  • Goods will be replaced or a refund given if product is found to have a manufacturing fault. Goods to be returned to us in the same packaging as you received them. The customer pays for return postage.
  • If not totally satisfied with your purchase please contact Linda and I will do my best to rectify the situation.

Privacy Policy

  • All communications and your personal details are kept private and confidential.
  • We do not share your details with any other parties.